Third & Grand
418 S. Gay Street #304
Knoxville, TN 37902
Toll Free: (888) 296-9331
FREQUENTLY ASKED QUESTIONS
along with the answers of course
Do I Really Need A Website?
Okay, that is a fair question. Let's think about this for a minute. How many months has it been since you went looking for information in the yellow pages? How many minutes has it been since you used your favorite search engine? I think you just answered the question.
Without a doubt, web sites are the most overlooked vehicle of advertising for small and medium sized businesses. Every retailer needs one. Every dentist, lawyer, accountant and church needs one. Every café, restaurant, coffee shop and nightclub needs one.
Not all these examples need to accept online orders and actually transact business online. We just believe that everyone listed in yesterday's yellow pages needs to be available on today's internet. It's where your customers expect to find you.
Do my customers even use the internet?
Don't think for a moment that your customers aren't already online. The last time a client told us their customers were too old, too old fashioned, or too traditional to be online, we went and gathered a crowd of them and asked, "How many of you have used a search engine in the past 7 days to research a product or service you were considering?" The hands raised in echo are never less than 85 percent of the crowd.
Let us help you launch a web site. We'll make it interesting, We'll make it look good. And you'll watch your sales begin to climb.
74% ARE ONLINE RIGHT NOW Research now proves that over 74% of all Americans have access to and use the internet on a regular basis. That means that on any given day you can have about 225,000,000 people standing at the door to your website.
How much does it cost?
Each client is unique and every website we design is different. However, the price breakdown below will give you a pretty good idea of the cost of your new website. Remember, you can get a haircut at Fantastic Sam's for $8.00 or at the salon for $140.00. Same basic idea, much different results.
Touch Up
Best for clients looking for "tune-ups", tweaks or minor changes to improve a website that is already in place.
Starts at $4,000 - Timeframe : 1-4 weeks
Redesign
Best for clients needing structural changes, large usability improvements and a design overhaul.
Starts at $6,000 - Timeframe : 4-8 weeks
All New
Best for clients without a current website or one that is on life support. We design and develop a new site from scratch.
Starts at $8,000 - Timeframe : 8-10 weeks
How do I know I'll like what you create?
In short, we keep working and working until you are 100% thrilled. In this situation we happily work with you to keep updating the site to reflect your vision. At the same we strive adhere to our time-tested and proven design principles to insure that your website is as easy to use and successful as possible.
We have years of experience and we know what works and what doesn't. We design every website from scratch and never ever use templates. You deserve better than that.
Can you help me maintain my website?
YES! That is one of the things we do best. Once we design your website we love to make sure it gets the attention, exposure and visitors it deserves. Learn more about the Website Maintenance Plan.
- Ongoing web site maintenance - keep your website updated and fresh.
- Web site Hosting - we offer unlimited bandwidth, emails and storage for your website.
- Technical support - ensuring the smooth running of your website.
- Statistical reporting - reports on the key factors of your website's performance

"The very week after Third & Grand redesigned our old site the orders starting rolling in! With our new website online orders increased by over 2000%! We are absolutely thrilled."
Frank Kim
CEO, Loudpacket Inc.